Interactive Consulting Partners Interactive ConsultingPartners
Supply Chain & Systems Consulting

Lower cost. Higher EBITDA. Operations built to scale.

Independent, vendor-neutral advisors to industrial and distribution companies. We reengineer global logistics and supply chains and select the ERP, TMS and WMS to match — so operations run leaner and profit grows.

9–15%
Logistics & transport cost reduction
250K+
Field devices migrated to the cloud
$400M+
Operations led & optimized
30+ yrs
Operating & transformation leadership
Who we work with

Built for industrial and distribution companies under pressure to do more with less.

If freight and inventory costs are climbing, your ERP is aging, your network has outgrown its design, or a sponsor is pushing for value creation — that is exactly where we go to work.

  • Manufacturers, distributors, 3PLs and logistics operators
  • Companies modernizing or replacing ERP, TMS or WMS systems
  • Private-equity and VC sponsors needing operating & IT diligence
  • Leadership teams chasing margin, working capital and throughput

Is the answer IT, process — or both?

Most firms sell you the box they already make. We are vendor-neutral: we diagnose honestly, quantify the return, recommend the right fix, then lead the change to completion.

What we do

Four ways we turn operations into profit.

Every engagement is scoped to the critical few changes that move EBITDA — from network strategy to system selection to the implementation itself.

Supply Chain Reengineering

We map your operation As-Is, design the To-Be ideal state, and rebuild it to best practice — sourcing, distribution, carrier strategy and the KPIs that keep it improving.

Network optimizationProcess mappingSourcing & carrier strategyKPI design

ERP / IT Selection & Implementation

Vendor-neutral requirements, shortlisting and RFP. We run the interviews, scoring and MSA/SOW negotiation — then stay on as your advocate and project manager through go-live and adoption.

RequirementsVendor shortlist & RFPContract negotiationImplementation PM

Network & Distribution Optimization

Global distribution assessment, warehouse network design, and transportation modeling that has cut transport costs 9–15% and pulled days of inventory out of the pipeline.

DC & warehouse networkTransport modelingInventory & flow

Operating Diligence & Value Creation

For PE and VC sponsors: order-to-cash and IT due diligence before the deal, and a credible operating plan with EBITDA and ROI cases for the value-creation period after it.

IT & OTC diligenceIntegrationValue-creation roadmap
How we work

A disciplined path from diagnosis to results.

“Find the critical few changes that move profit — then lead the change to completion.”

01

Assess & needs analysis

Distribution network and business-process assessment to find where cost and risk really live.

02

Map As-Is → To-Be

Document today's reality, then design the ideal future state for process and systems.

03

Gap, ROI & EBITDA case

Quantify the gap and the growth and EBITDA implications, with a clear ROI for every change.

04

Solution & vendor selection

Decide IT, process, or both — shortlist vendors, run the RFP, and negotiate the contract.

05

Implement & change-manage

We lead the change as your advocate and PM, driving adoption, not just go-live.

06

KPIs & continuous improvement

Set best-practice KPIs so the new operation keeps getting better after we leave.

End to end

We optimize the whole operation — not one corner of it.

From sourcing to the customer's door, plus the systems and data that run it underneath. Real cost and EBITDA hide across the whole flow — so we work the logistics, the supply chain, and the technology together.

Lower cost  ·  Higher EBITDA  ·  Net profit
Sourcing & supplySuppliers, procurement, inbound
ManufacturingPlant flow & throughput
WarehousingNetwork & fulfillment
TransportationCarriers, routing, last mile
CustomerService & delivery
Systems & data foundation — ERP · TMS · WMS · AI, automation & analytics
What we actually do
Global logistics, supply chain and systems — reengineered to run leaner and earn more.

Independent and vendor-neutral, we redesign distribution networks and processes, then select and stand up the ERP, TMS and WMS that fit — driving optimized operations, EBITDA and net profit for industrial and distribution companies.

AI & automation

AI, applied where it actually pays.

We help industrial and distribution companies put AI to work on real operations — and we're hands-on with the leading large language models. The stance is the operator's: AI is a multiplier, so we fix process and data first, then automate and predict.

Forecasting & planning

Demand, inventory and transportation forecasting and scenario planning that sharpen decisions across the network.

Process & document automation

Automate order-to-cash steps, exception handling, and document-heavy workflows — fewer manual touches, faster cycles.

Decision support & copilots

LLM copilots grounded in your own data and SOPs, so teams find answers and make better calls in seconds, not hours.

AI selection & governance

Choose and govern AI tools the way we do ERP — independent and vendor-neutral, with guardrails for data and risk.

Hands-on with the leading large language models — Claude (Anthropic) and ChatGPT (OpenAI).
Perspective

Points of view, not sales pitches.

We publish practical thinking for operators and boards. One example below — a board-level brief on treating ERP as an operating-model decision. It's a single slice of a broader perspective that spans logistics, supply chain, and systems.

Board brief

ERP Myths & Legends

Why boards should treat ERP as an operating-model decision — not a software purchase.

Request the brief →
Why Interactive Consulting Partners

Operators who have built it — not just advised on it.

Independent & vendor-neutral

We don't resell software. Our only incentive is the solution that fits your business best.

Deep industry experience

Decades inside supply chain, logistics, manufacturing and distribution operations.

Proven track record

Successful ERP, TMS and WMS selections and implementations delivered globally.

We've sat on the vendor's side

Built a supply-chain practice at a major ERP vendor and implemented the leading systems — so we know how the deals really work.

End-to-end ownership

From assessment and selection through implementation to post-go-live strategy and KPIs.

Operator's lens on technology

A former CPTO who migrated 250,000+ devices to the cloud — technology judged by what it does for operations.

Selected impact

Numbers from the work.

9–15%
Transportation & logistics cost reduction across multiple enterprises
20%
Fleet cost improvement on 200 material-handling vehicles
10 days
Average inventory-in-transit removed via transport modeling
250K+
Field devices & 180 sites migrated to private cloud / AWS
ICP
Neil O'Connell
Managing Director & Principal
  • CPTO, TotalTrax — led SaaS transformation & cloud migration of 250K+ devices
  • National Leader, Supply Chain Practice, Oracle Consulting
  • CTO & VP, Stonepath Group 3PL — integration officer across 8 acquisitions
  • VP, American President Logistics — $400M+ operations
  • Advisor to PE/VC on acquisitions, IT & order-to-cash diligence
About the firm

A boutique built on the operator's chair.

Interactive Consulting Partners is led by Neil O'Connell, a supply chain and technology executive who has built, merged and modernized operations across logistics, manufacturing, medical device, retail and hi-tech.

The result is rare in advisory: counsel from someone who has actually carried the P&L, selected and implemented the systems, and lived with the consequences — applied directly to your cost, capital and EBITDA.

Let's talk

Find the profit hiding in your operation.

A short discovery call is the fastest way to see whether the answer is process, technology, or both — and what it's worth.

noconnell@interactivecp.com (610) 357-5555 Farmington Hills, MI · Greater Detroit